Guest Service Representative (GSR)
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
401(k) with employer match
Paid Time Off
Holiday pay
Employee assistance program
Employee Discount Program
employee hotel guest room program
Employee Referral Program
Job Description
MainStay Suites SLC is part of the Choice Hotels extended stay brand, known for delivering comfortable and convenient accommodations for long and short-term travelers. This well-established hotel brand focuses on providing guests with a homelike experience featuring spacious suites equipped with full kitchens and a variety of amenities designed to enhance their stay. The MainStay Suites location in Salt Lake City (SLC) operates under Gulf Coast Hotel Management, Inc., a dynamic and continuously growing hospitality employer that is dedicated to fostering a positive environment for its employees. Gulf Coast Hotel Management values a supportive workplace culture that encourages career growth... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in hospitality or customer service preferred
- excellent verbal and written communication skills
- ability to work flexible shifts including weekends and holidays
- basic computer skills
- ability to handle guest complaints professionally
- strong interpersonal skills
Job Qualifications
- high school diploma or equivalent
- prior customer service experience preferred
- excellent communication skills
- positive attitude
- ability to multitask effectively
- strong problem-solving abilities
- honest and trustworthy
Job Duties
- provide outstanding customer service
- check guests in and out of the hotel
- manage reservations
- resolve guest issues
- maintain a positive and professional demeanor
- communicate effectively with guests and team members
- support hotel operations as needed
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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