Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.75
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
401(k) with employer match
Paid Time Off
Paid holidays
Time and half holiday pay
Employee assistance program
Employee Discount Program
employee hotel guest room program
Employee Referral Program
Job Description
MainStay Suites Schaumburg is part of the well-established Choice Hotels extended stay brand, renowned for its commitment to providing quality accommodations and exceptional guest experiences. This hotel is managed by Gulf Coast Hotel Management, Inc., a dynamic and growing organization dedicated to nurturing a supportive work environment where employees can thrive and advance their careers. The company values a friendly atmosphere, professional growth, and a culture that champions the welfare of its Associates.
The Guest Service Representative is an integral position within the MainStay Suites Schaumburg team, serving as the welcoming face of the hotel. This role plays a... Show More
The Guest Service Representative is an integral position within the MainStay Suites Schaumburg team, serving as the welcoming face of the hotel. This role plays a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to work flexible schedules including nights, weekends, and holidays
- Excellent communication skills
- Basic computer proficiency
- Strong customer service orientation
- Ability to work well under pressure
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Strong communication and interpersonal skills
- Ability to handle multiple tasks simultaneously
- Proficient in using reservation and check-in software
- Positive attitude and professional demeanor
- Demonstrated honesty and integrity
Job Duties
- Provide outstanding customer service to all hotel guests
- Check guests in and out of the hotel
- Manage hotel reservations efficiently
- Resolve guest issues promptly and professionally
- Maintain accurate guest records and transactions
- Communicate effectively with team members and management
- Uphold hotel policies and standards consistently
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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