
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $15.90
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
team environment
Job Description
J&P Hospitality/Asset Management is a reputable company committed to providing exceptional service and maintaining high standards within the hospitality industry. As a well-established organization, J&P Hospitality/Asset Management operates with a focus on property operations, ensuring that guests receive a safe, clean, and welcoming environment throughout their stay. The company embraces a culture of professionalism, teamwork, and dedication to guest satisfaction, which has positioned it as a trusted name in the hospitality field. Equal opportunity employment practices reinforce its commitment to a diverse and inclusive workforce. J&P Hospitality/Asset Management is proactive in its hiring and participates in E-Verify to maintain compliance... Show More
Job Requirements
- Maintain a professional appearance and deliver service in line with company values
- be punctual, dependable, and available to work scheduled shifts including evenings, weekends, and holidays with flexibility to support additional coverage when needed
- follow all safety, security, and operational procedures as trained
- maintain confidentiality of guest information and company data
- demonstrate adaptability in a fast-paced environment with changing priorities
- work as part of a team and support shared property goals
- must be able to use a computer, phone, and other standard office or front desk equipment for extended periods
- must be able to stand, walk, and climb stairs for long periods during a shift
- must be able to bend, stoop, kneel, and use hands to handle, grasp, or move objects
- must be able to lift or move up to 25 pounds independently and up to 100 pounds with assistance
- must be able to detect odors such as smoke, gas, or strong cleaning chemicals to help maintain a safe environment for guests and staff
- may be exposed to cleaning chemicals, odors, dust, and varying indoor or outdoor temperatures
- must have vision abilities including close, distance, color, peripheral, and depth perception as well as the ability to adjust focus
- must be able to perform the essential job functions with or without reasonable accommodation
Job Qualifications
- High school diploma or equivalent preferred
- previous customer service or hospitality experience a plus but not required
- basic computer skills and ability to learn reservation and payment systems
- ability to read, write, and communicate clearly in English
- bilingual in Spanish a plus
- must be at least 18 years of age
- must be legally authorized to work in the United States without current or future visa sponsorship
Job Duties
- Greet all guests with a professional, friendly attitude and provide exceptional service throughout their stay
- complete check-in and check-out procedures accurately, issue keys, and handle payments and guest accounts
- manage reservations, room assignments, and occupancy records using property management systems
- answer guest questions, resolve issues, and escalate concerns to the General Manager when appropriate
- maintain front desk and lobby area cleanliness, restock supplies, and ensure the space is presentable and secure
- prepare housekeeping carts, handle laundry, or support cleaning tasks as needed to ensure room readiness
- monitor the property for safety, cleanliness, and policy compliance and report issues to management
- perform other job duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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