Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Career development opportunities
Job Description
J&P Hospitality/Asset Management is a well-established company operating within the hospitality industry, committed to providing exceptional lodging experiences for guests. Known for its dedication to maintaining high standards across its properties, J&P Hospitality emphasizes safety, cleanliness, and guest satisfaction. The company fosters a supportive and dynamic work environment where team members are encouraged to uphold the core values that have made the company a trusted name in hospitality management. As an equal opportunity employer, J&P Hospitality ensures a fair and inclusive hiring process, actively participating in E-Verify to verify employment eligibility of new hires. This reflects the company’s commitment to... Show More
Job Requirements
- Maintain a professional appearance and deliver service in line with company values
- Be punctual, dependable, and available to work scheduled shifts, including evenings, weekends, and holidays, with flexibility to support additional coverage when needed
- Follow all safety, security, and operational procedures as trained
- Maintain confidentiality of guest information and company data
- Demonstrate adaptability in a fast-paced environment with changing priorities
- Work as part of a team and support shared property goals
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service or hospitality experience a plus but not required
- Basic computer skills and ability to learn reservation and payment systems
- Ability to read, write, and communicate clearly in English
- Bilingual in Spanish a plus
- Must be at least 18 years of age
- Must be legally authorized to work in the United States without current or future visa sponsorship
Job Duties
- Greet all guests with a professional, friendly attitude and provide exceptional service throughout their stay
- Complete check-in and check-out procedures accurately, issue keys, and handle payments and guest accounts
- Manage reservations, room assignments, and occupancy records using property management systems
- Answer guest questions, resolve issues, and escalate concerns to the General Manager when appropriate
- Maintain front desk and lobby area cleanliness, restock supplies, and ensure the space is presentable and secure
- Prepare housekeeping carts, handle laundry, or support cleaning tasks as needed to ensure room readiness
- Monitor the property for safety, cleanliness, and policy compliance and report issues to management
- Perform other job duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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