Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.29 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
Flexible Schedule
Job Description
J&P Hospitality/Asset Management is a well-established company dedicated to providing exceptional property management services. Known for its commitment to excellence, J&P Hospitality specializes in managing high-quality hotel and lodging properties. The company prides itself on fostering a professional environment where guest satisfaction and safety are paramount. With a strong presence in the hospitality industry, J&P Hospitality continuously strives to enhance guest experiences through efficient operations, attentive service, and well-maintained properties. Their team-driven approach ensures that each property under their care reflects high standards of cleanliness, security, and guest comfort.
The role of the Guest Services Representative (GSR) at J&P H... Show More
The role of the Guest Services Representative (GSR) at J&P H... Show More
Job Requirements
- High school diploma or equivalent preferred
- previous customer service or hospitality experience a plus but not required
- basic computer skills and ability to learn reservation and payment systems
- ability to read write and communicate clearly in English
- must be at least 18 years of age
- must be legally authorized to work in the United States without current or future visa sponsorship
Job Qualifications
- High school diploma or equivalent preferred
- previous customer service or hospitality experience a plus but not required
- basic computer skills and ability to learn reservation and payment systems
- ability to read write and communicate clearly in English bilingual in Spanish a plus
- must be at least 18 years of age
- must be legally authorized to work in the United States without current or future visa sponsorship
Job Duties
- Greet all guests with a professional friendly attitude and provide exceptional service throughout their stay
- complete check-in and check-out procedures accurately issue keys and handle payments and guest accounts
- manage reservations room assignments and occupancy records using property management systems
- answer guest questions resolve issues and escalate concerns to the General Manager when appropriate
- maintain front desk and lobby area cleanliness restock supplies and ensure the space is presentable and secure
- prepare housekeeping carts handle laundry or support cleaning tasks as needed to ensure room readiness
- monitor the property for safety cleanliness and policy compliance and report issues to management
- perform other job duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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