Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
Employee assistance program
Job Description
J&P Hospitality/Asset Management is a reputable organization specializing in property operations within the hospitality industry. As an equal opportunity employer, J&P Hospitality is committed to creating a diverse and inclusive workplace without discrimination based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability, handicap, or veteran status. The company values professionalism, teamwork, and exceptional guest experiences, making it a respected name in hospitality property management. They actively participate in E-Verify to ensure a legal workforce and uphold high standards in employment practices.
The role of Guest Services Representative (GSR) at J&P Hospitality is pivotal in ... Show More
The role of Guest Services Representative (GSR) at J&P Hospitality is pivotal in ... Show More
Job Requirements
- Must be at least 18 years of age
- must be legally authorized to work in the United States without current or future visa sponsorship
- ability to read, write, and communicate clearly in English
- basic computer skills and ability to learn reservation and payment systems
- high school diploma or equivalent preferred
- previous customer service or hospitality experience a plus
- maintain a professional appearance and deliver service in line with company values
- be punctual, dependable, and available to work scheduled shifts including evenings, weekends, and holidays with flexibility to support additional coverage when needed
- follow all safety, security, and operational procedures as trained
- maintain confidentiality of guest information and company data
- demonstrate adaptability in a fast-paced environment with changing priorities
- work as part of a team and support shared property goals
Job Qualifications
- High school diploma or equivalent preferred
- previous customer service or hospitality experience a plus, but not required
- basic computer skills and ability to learn reservation and payment systems
- ability to read, write, and communicate clearly in English
- bilingual in Spanish a plus
- must be at least 18 years of age
- must be legally authorized to work in the United States without current or future visa sponsorship
Job Duties
- Greet all guests with a professional, friendly attitude and provide exceptional service throughout their stay
- complete check-in and check-out procedures accurately, issue keys, and handle payments and guest accounts
- manage reservations, room assignments, and occupancy records using property management systems
- answer guest questions, resolve issues, and escalate concerns to the General Manager when appropriate
- maintain front desk and lobby area cleanliness, restock supplies, and ensure the space is presentable and secure
- prepare housekeeping carts, handle laundry, or support cleaning tasks as needed to ensure room readiness
- monitor the property for safety, cleanliness, and policy compliance and report issues to management
- perform other job duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Loading...
You may be also interested in:
Jobs By Filter