Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
flexible scheduling
Employee Discounts
Retirement Plan
Job Description
J&P Hospitality/Asset Management is a well-established company specializing in property management and hospitality services. Known for delivering high-quality service and maintaining excellent property standards, J&P Hospitality has built a strong reputation within the hospitality industry for fostering welcoming, clean, and safe environments for guests and residents alike. The company is committed to upholding the highest standards of professionalism and operational excellence, ensuring customer satisfaction across all its managed properties. With a focus on hospitality and property operations, J&P Hospitality operates a range of properties, prioritizing exceptional guest experience, operational efficiency, and a supportive work environment for its employees.
The G... Show More
The G... Show More
Job Requirements
- Maintain a professional appearance and deliver service in line with company values
- be punctual, dependable, and available to work scheduled shifts, including evenings, weekends, and holidays, with flexibility to support additional coverage when needed
- follow all safety, security, and operational procedures as trained
- maintain confidentiality of guest information and company data
- demonstrate adaptability in a fast-paced environment with changing priorities
- work as part of a team and support shared property goals
- must be able to use a computer, phone, and other standard office or front desk equipment for extended periods
- must be able to stand, walk, and climb stairs for long periods during a shift
- must be able to bend, stoop, kneel, and use hands to handle, grasp, or move objects
- must be able to lift/move up to 25 pounds independently and up to 100 pounds with assistance
- must be able to detect odors such as smoke, gas, or strong cleaning chemicals to help maintain a safe environment
- may be exposed to cleaning chemicals, odors, dust, and varying indoor or outdoor temperatures
- must have vision abilities including close, distance, color, peripheral, and depth perception, as well as the ability to adjust focus
- must be able to perform the essential job functions with or without reasonable accommodation
Job Qualifications
- High school diploma or equivalent preferred
- previous customer service or hospitality experience a plus, but not required
- basic computer skills and ability to learn reservation and payment systems
- ability to read, write, and communicate clearly in English
- bilingual in Spanish a plus
- must be at least 18 years of age
- must be legally authorized to work in the United States without current or future visa sponsorship
Job Duties
- Greet all guests with a professional, friendly attitude and provide exceptional service throughout their stay
- complete check-in and check-out procedures accurately, issue keys, and handle payments and guest accounts
- manage reservations, room assignments, and occupancy records using property management systems
- answer guest questions, resolve issues, and escalate concerns to the General Manager when appropriate
- maintain front desk and lobby area cleanliness, restock supplies, and ensure the space is presentable and secure
- prepare housekeeping carts, handle laundry, or support cleaning tasks as needed to ensure room readiness
- monitor the property for safety, cleanliness, and policy compliance and report issues to management
- perform other job duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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