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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $19.00 - $20.00
Benefits
Health Insurance
Dental Insurance
401k
Vacation leave
sick leave
Team Member Travel Program
Pay range $19.00 to $20.00/hr
Job Description
Inn at Venice Beach is a renowned hotel located in the heart of Venice Beach, California. Known for its vibrant and eclectic atmosphere, this establishment offers guests a unique experience characterized by personalized service, comfort, and accessibility to one of Southern California’s premier coastal destinations. The Inn prides itself on creating a welcoming environment where guests feel valued and supported throughout their stay, whether they are visiting for business, leisure, or a blend of both. As a team-oriented hotel, the Inn at Venice Beach places a strong emphasis on collaboration and excellence, striving to exceed guest expectations at every interaction.... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality
- Strong communication skills
- Ability to work flexible hours including weekends and holidays
- Basic cash handling skills
- Positive attitude and customer-oriented mindset
- Ability to multitask and work under pressure
Job Qualifications
- High school diploma or equivalent
- Proven experience in guest service or hospitality roles
- Excellent communication and interpersonal skills
- Ability to handle cash and credit transactions accurately
- Strong organizational skills and attention to detail
- Ability to work effectively in a fast-paced, team-oriented environment
- Proficiency in using reservation and front desk software is preferred
Job Duties
- Maintain a friendly, cheerful and courteous demeanor at all times while providing personalized service to hotel guests
- Communicate effectively with guests and fellow team members
- Greet arriving guests and complete established check-in procedures daily to ensure guest satisfaction
- Facilitate guest departures by following established procedures to close accounts and determine room availability
- Regularly calculate and post monies, receipts, and guest accounts using proper cash handling methods
- Courteously answer inquiries and accept reservations in person and by phone using PHC's reservation guidelines
- Maintain good guest relations by keeping informed about in-house and area functions
- Operate PBX equipment for incoming and outgoing calls, wake-up calls, and guest communications
- Control cash and credit transactions at the front desk and manage a personal bank as per hotel policy
- Process guest mail, messages, and faxes by receiving, sorting, notifying, and distributing timely
- Contribute to and maintain communication sources like department log books to enhance operations
- Provide assistance to other team members and departments to support the overall performance of the hotel
Job Qualifications
Experience
No experience required
Job Location
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