Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.49 - $26.10
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Tuition Reimbursement
Career development opportunities
Job Description
Courtyard by Marriott Newark Liberty International Airport is a distinguished hotel located at 600 Routes 1 & 9 S, Newark, New Jersey. As part of the globally recognized Marriott International portfolio, Courtyard hotels are designed specifically to cater to the needs of business travelers, offering a blend of comfort, convenience, and professional service. Marriott International prides itself on creating a workplace that values diversity, equal opportunity, and the varied experiences of its associates, fostering an inclusive environment where employees can thrive and grow. This hotel stands as a beacon of hospitality near Newark Liberty International Airport, providing ease of access... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or guest services preferred
- Strong communication skills
- Ability to handle cash and payment processing
- Ability to stand, sit, or walk for extended periods
- Ability to lift or move objects up to 10 pounds without assistance
- Ability to work full-time onsite
- Ability to follow company policies and procedures
- Ability to maintain confidentiality
- Professional and clean appearance.
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or guest services preferred
- Strong communication skills
- Ability to work in a fast-paced environment
- Good problem-solving skills
- Basic computer proficiency
- Ability to handle cash transactions accurately
- Professional appearance and demeanor
- Ability to maintain confidentiality
- Team player with cooperative attitude
- Customer service orientation
- Familiarity with hotel property and local area information is a plus.
Job Duties
- Organize, confirm, and process all guest check-ins/check-outs
- Manage room reservations, requests, changes, and cancellations
- Secure payment, verify and adjust billing
- Activate and file room keys
- Process guest requests and relay messages
- Print contingency lists to maintain records of guests in case of emergency
- Identify and explain room features to guests and provide directions and information about amenities and local areas
- Follow up on outstanding requests or problems and ensure resolution
- Run and review daily reports and logs
- Complete cashier and closing reports
- Accept and record wake-up call requests and coordinate with appropriate departments
- Count and secure bank at the beginning and end of shifts
- Process all payment types including adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
- Notify Loss Prevention/Security of any theft reports
- Follow company policies and procedures and report any accidents or unsafe work conditions
- Maintain a clean and professional appearance
- Protect company assets and maintain confidentiality
- Welcome guests and anticipate service needs
- Assist individuals with disabilities
- Communicate clearly and professionally
- Maintain positive working relationships within the team
- Comply with quality assurance standards
- Stand, sit, or walk for extended periods
- Perform other reasonable job duties as assigned.
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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