Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.20 - $20.95
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Paycheck Advancement Program
Hotel Travel Discounts
Employee assistance program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
accidental death and dismemberment insurance
401(k) plan with employer match
Job Description
Holiday Inn Express Hotel & Suites Puyallup is a well-established hospitality provider located in Puyallup, Washington. As part of the worldwide Holiday Inn Express brand under the IHG (InterContinental Hotels Group) umbrella, this hotel offers modern accommodation aimed at business travelers and tourists seeking comfort, convenience, and exceptional service. Situated at 812 South Hill Park Drive, the hotel provides easy access to local attractions, shopping centers, and business districts, making it a preferred choice in the region. The hotel contains various amenities such as free breakfast, complimentary Wi-Fi, and ample parking, designed to create a welcoming and comfortable environment for... Show More
Job Requirements
- High school diploma or equivalent
- At least one year experience providing customer service directly to the public
- Ability to stand for up to 8 hours during a shift
- Ability to lift objects up to 50 lbs occasionally
- Ability to communicate clearly in English
- Must be available to work variable schedules including weekends and holidays
- Must comply with drug free workplace policies
Job Qualifications
- High school diploma or equivalent
- At least one year experience providing customer service directly to the public
- Knowledge of principles of providing customer service including evaluating customer satisfaction
- Knowledge of standard cash handling procedures
- Knowledge of front office operations and emergency procedures
- Knowledge of property management system and downtime procedures
- Ability to actively listen and give full attention to guests
- Ability to communicate effectively in English verbally and in writing
- Ability to add, subtract, multiply and divide quickly and accurately
- Ability to manage time to meet productivity standards
- Ability to effectively use standard office equipment and related software
- Ability to adapt to changing situations while maintaining professionalism
- Ability to abide by company policies and brand standards
- Ability to present a professional appearance and wear uniform and slip resistant footwear
Job Duties
- Provide outstanding guest service to arriving, departing, and in-house guests
- Deliver accurate and timely information and services
- Maintain a professional, friendly and helpful demeanor at all times
- Assist guests with check-in and check-out procedures
- Use property management system efficiently and follow downtime procedures
- Handle standard cash transactions and maintain cash registers
- Resolve guest issues promptly and professionally
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurant and hotel hiring made simple with OysterLink.
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