Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.97 - $19.97
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Pension Plan
Paid Time Off
Employee Discounts
Career development opportunities
Job Description
Baltimore Marriott Waterfront is a premier full-service hotel located in the heart of Baltimore, Maryland. Known for its exceptional service and vibrant atmosphere, the hotel offers guests a unique stay experience with modern amenities and beautiful waterfront views. As part of Marriott International, a globally recognized leader in hospitality, the Baltimore Marriott Waterfront commits to delivering consistent quality and outstanding customer service to its guests. The hotel boasts a range of facilities including spacious guest rooms, meeting spaces, dining options, and recreational amenities designed to meet the needs of business travelers and tourists alike. Marriott International’s legacy of innovation, quality,... Show More
Job Requirements
- High school diploma or equivalent
- Experience in customer service or hospitality preferred
- Ability to communicate clearly and professionally
- Basic math skills for handling cash transactions
- Ability to stand, walk, or sit for extended periods
- Ability to lift, push, carry, or place objects up to 10 pounds
- Must be able to follow company policies and procedures
Job Qualifications
- High school diploma or equivalent
- Previous experience in hotel front desk or customer service role preferred
- Proficiency in computer systems and software applications
- Strong communication and interpersonal skills
- Ability to handle cash transactions accurately
- Knowledge of local area and hotel amenities
- Ability to work flexible shifts including weekends and holidays
Job Duties
- Organize guest check-ins and check-outs
- Process room reservations, changes, and cancellations
- Secure and verify payments and adjust billing
- Activate and file room keys
- Process guest requests and relay messages
- Run and review daily reports and logs
- Complete cashier and closing reports in computer system
Job Qualifications
Experience
No experience required
Job Location
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