Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.27
Work Schedule
Day Shifts
Benefits
Paid Time Off
Holiday pay
employee discount
Flexible Schedule
Career development opportunities
Job Description
The hiring establishment is a reputable hotel located in Santa Clarita, CA, known for delivering exceptional guest experiences and maintaining a professional and welcoming environment. This hotel, situated in a prime location, offers comfortable accommodations and a variety of amenities designed to cater to the diverse needs of its guests. As part of the hospitality industry, it prides itself on creating a friendly and efficient atmosphere that ensures each guest feels valued and well-attended to during their stay. The hotel’s commitment to quality service and attention to detail make it a preferred destination for travelers seeking both leisure and business... Show More
Job Requirements
- HS Diploma or equivalent
- minimum 1 year guest services, general office, accounts receivable or customer service experience
- ability to speak and hear in English
- close and distance vision
- ability to stand for long periods
- ability to walk extended distances
- ability to lift and carry 6-25 lbs
- ability to reach hands and arms in any direction
- ability to work overtime and irregular hours
Job Qualifications
- HS Diploma or equivalent
- minimum 1 year guest services, general office, accounts receivable or customer service experience
- effective communication skills
- ability to multitask
- proficiency in handling office equipment
- good judgment in providing information
- attention to detail
- ability to work in a team environment
Job Duties
- Greet, register, and assign rooms to guests
- issue room key and escort instructions
- answer inquiries about hotel services, shopping, dining, entertainment, and travel directions
- keep records of room availability and guests’ accounts
- make, confirm, and cancel reservations
- compute bills, collect payment, and make change
- post charges such as room, food, liquor, or telephone
- date-stamp, sort, and rack incoming mail and messages
- transmit and receive messages using telephone, fax, and switchboard
- enforce hotel credit policies
- account for cash and make deposits
- greet guests warmly
- take responsibility for assigned employees in manager's absence
- make restaurant, transportation, or entertainment reservations
- deposit guests’ valuables in hotel safe
- order complimentary items for special guests
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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