Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $14.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling
Job Description
The hiring establishment is a reputable hotel known for its commitment to delivering exceptional guest service through efficient, courteous, and professional hospitality. This hotel operates under LBA standards which prioritize friendly interactions and adherence to established guidelines and procedures, ensuring that every visitor enjoys a memorable stay. The hotel environment is dynamic, with dedicated staff focused on creating a welcoming atmosphere while optimizing hotel revenue through effective sales strategies. As a part of this team, employees experience a culture that values integrity, professionalism, and a passion for customer satisfaction within the hospitality industry.
The role available is th... Show More
The role available is th... Show More
Job Requirements
- Pass security clearance per company policy
- able to perform major life activities including standing, lifting up to 30 pounds, bending, reading, concentrating, thinking, and communicating
- able to push or pull 60 pounds
- stand for eight hours
- see and hear
- speak and read English
- display professionalism, honesty, and trustworthiness at all times
- maintain certification for alcohol service as required
- flexible work schedule including evenings and weekends
- able to perform duties including housekeeping assistance and food and beverage support as needed
Job Qualifications
- High school diploma or equivalent
- experience in service, sales, telesales, or guest relations is helpful but not mandatory
- computer literate with ability to operate property management systems
- excellent communication and multitasking skills
- ability to speak and read English
- professionalism, honesty, and trustworthiness
- ability to communicate effectively with guests and coworkers
- knowledge of hotel operations and guest service standards
- ability to follow safety and emergency procedures
- ability to stand for extended periods and perform physical tasks
- flexibility to work varied shifts including evenings and weekends
Job Duties
- Provide excellent guest service in an efficient, courteous professional manner
- follow hospitality standards and adhere to guidelines and procedures
- execute selling strategies to enhance hotel revenue
- greet and register guests, provide room assignments, maintain guest privacy, accommodate special requests
- promote and sell hotel services and amenities
- promote repeat business by taking future reservations and providing recommendations
- identify potential sales leads and report to appropriate individuals
- communicate special requests and needs to housekeeping and other departments
- check credit card validity before shift end
- learn and utilize property management system
- ensure all cash, check, and miscellaneous departments are balanced at shift end
- assist in food and beverage and property cleanliness to enhance guest satisfaction
- maintain a clean and professional lobby and dining area
- have thorough knowledge of emergency procedures and practice safety standards
- report any hazardous conditions or unusual occurrences to the manager
- maintain certification for alcohol service when applicable
- be flexible with work schedule including evenings and weekends
- utilize service recovery and communication logs
- maintain stock and cleanliness in the market area
- perform other duties as assigned within capability
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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