Nothing Bundt Cakes logo

Nothing Bundt Cakes

Guest Service Representative

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $9.00 - $10.00
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Work Schedule

Flexible
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Benefits

Employee Discounts
Flexible Schedule
free uniforms

Job Description

Nothing Bundt Cakes is a beloved bakery franchise known for its delicious and beautifully crafted bundt cakes. With over 500 bakery locations across more than 40 U.S. states and Canada, Nothing Bundt Cakes has established itself as a premier destination for cake lovers looking to celebrate life’s special moments. Each location offers a welcoming, family-oriented atmosphere where guests can find unique and memorable bakery items. The company prides itself on fostering a culture that embraces core values such as a servant’s heart, the spirit of a champion, and genuine connections among its team members and guests. Nothing Bundt Cakes is... Show More

Job Requirements

  • High school diploma or equivalent
  • previous retail or customer service experience preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • basic computer skills including point-of-sale systems
  • friendly and outgoing personality
  • ability to stand for extended periods

Job Qualifications

  • High school diploma or equivalent
  • previous retail or customer service experience preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • basic computer skills including point-of-sale systems
  • friendly and outgoing personality
  • ability to stand for extended periods

Job Duties

  • Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience
  • maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise
  • suggests additional merchandise, including balloons, candles and cards, to complete unique celebration
  • processes guest orders efficiently and accurately utilizing point-of-sale system and invites guests to join NbC Email Club to benefit from special promotions and remain connected
  • upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows and other surfaces
  • replenishes retail merchandise and cake display case to ensure a strong visual presentation
  • assists the Crafter in preparing cake decorations and packaging supplies as needed
  • complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene
  • maintains a consistent work attendance and punctuality record

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.