Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.49 - $26.10
Work Schedule
Standard Hours
Benefits
team-oriented coworkers
motivational leadership
Wellness Support
community service opportunities
Discounts on hotel rooms
recognition programs
Job Description
Courtyard by Marriott Newark Liberty International Airport is a renowned hotel located at 600 Routes 1 and 9 South, Newark, New Jersey. As part of Marriott International, one of the world's leading hospitality companies, Courtyard by Marriott focuses on providing travelers with exceptional guest experiences in a comfortable and contemporary environment. The hotel caters especially to business travelers and tourists visiting the Newark Liberty International Airport area, offering modern amenities, customer-focused service, and a welcoming atmosphere. Marriott International is recognized globally for its commitment to quality, diversity, and career development opportunities for its associates.
The role offered at Courtyar... Show More
The role offered at Courtyar... Show More
Job Requirements
- High school diploma or equivalent
- Experience in customer service or hospitality preferred
- Ability to handle cash transactions accurately
- Strong verbal and written communication skills
- Willingness to work full-time hours
- Ability to stand, sit or walk for extended periods
- Physical ability to move, lift, push or carry objects weighing up to 10 pounds
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or guest services preferred
- Strong communication and interpersonal skills
- Ability to multitask effectively in a fast-paced environment
- Knowledge of hotel reservation systems and basic computer skills
- Strong attention to detail and problem-solving abilities
- Ability to work well in a team-oriented environment
Job Duties
- Organize, confirm and process guest check-in and check-out and adapt according to changes
- Ensure payments are secured by verifying and adjusting billing as necessary
- Provide guests with room assignments, hotel information, directions, amenities, and local points of interest
- Prepare daily reports and review all details to communicate effectively with next shift staff
- Complete cashier and closing reports, count cash accurately at the end of each shift
- Accept and record wake-up calls and notify appropriate departments
- Communicate emergencies, lost items or theft cases to authorities or security staff
- Maintain contingency lists for emergencies and relay necessary messages
Job Qualifications
Experience
No experience required
Job Location
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