Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $15.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
employee discount
Training and development opportunities
flexible scheduling
Career advancement potential
Team-oriented environment
recognition programs
Job Description
Nothing Bundt Cakes (NbC) is a renowned bakery brand celebrated across the United States for its delicious, handcrafted cakes that serve as the centerpiece for countless celebrations. Established with the mission to bring joy and sweetness to every occasion, NbC has grown into a beloved franchise with a strong reputation for quality, creativity, and exceptional customer service. Each bakery offers a warm, welcoming environment where guests can explore a variety of cake flavors, sizes, and designs tailored to their unique celebratory needs. The company prides itself on its commitment to community engagement, top-notch product quality, and a family-friendly atmosphere, making... Show More
Job Requirements
- Applicants must be 16 years of age or older
- Must have flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands
- While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus
- Ability to stand for extended periods of time and work in a fast-paced environment
- Ability to understand and carry out oral and written instructions
- Comfortable operating a point-of-sale system
- Basic arithmetic skills to provide correct change
- Strong interpersonal and multitasking skills
- Commitment to health and safety guidelines and company policies
Job Qualifications
- Applicants must be 16 years of age or older
- Previous guest service experience at a bakery, restaurant or retail store is a plus
- Exhibits high energy and strong interpersonal skills
- Is friendly, helpful, positive, patient, socially confident and communicative
- Enjoys interacting with diverse people and excels at providing a superior guest experience
- Can perform multiple tasks simultaneously while maintaining meticulous attention to detail
- Is diligent, organized and self-motivated
- Has the ability to understand and carry out oral and written instructions and request clarification when needed
- Is comfortable with new technology and has the ability to operate a point-of-sale system
- Understands basic arithmetic and can perform calculations when needed and provide monetary change using U.S. currency
- Has the capacity to stand for extended periods and work in a fast-paced environment
Job Duties
- Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience
- Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise
- Suggests additional merchandise, including balloons, candles and cards, to complete unique celebration
- Processes guest orders efficiently and accurately utilizing point-of-sale system and invites guests to join NbC Email Club to benefit from special promotions and remain connected
- Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows and other surfaces
- Replenishes retail merchandise and cake display case to ensure a strong visual presentation
- Assists the Crafter in preparing cake decorations and packaging supplies as needed
- Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene
- Maintains a consistent work attendance and punctuality record
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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