Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.15
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Training and Development
Employee wellness programs
Job Description
Detroit Marriott at the Renaissance Center is a distinguished hotel located in the heart of Detroit, Michigan, offering guests an exceptional lodging experience marked by comfort, convenience, and outstanding service. As part of Marriott International's renowned portfolio, this hotel caters to both business and leisure travelers, providing premium amenities, a superior location, and an inviting atmosphere that captures the spirit of Detroit. Guests enjoy contemporary accommodations, various dining options, meeting spaces, and views of the Detroit River, making the Detroit Marriott at the Renaissance Center a premier destination for visitors to the city. The hotel is committed to excellence, fostering... Show More
Job Requirements
- High school diploma or equivalent
- must have evening availability
- ability to stand, sit, or walk for extended periods
- capability to lift and move objects weighing up to 10 pounds
- strong communication skills
- proficiency in basic computer applications
- ability to maintain a professional appearance
- commitment to company policies and guest service standards
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or hospitality preferred
- excellent communication and interpersonal skills
- ability to handle cash transactions accurately
- proficiency in using computer systems related to hotel operations
- strong problem-solving abilities
- ability to work evening shifts
Job Duties
- Organize and process all guest check-ins and check-outs
- manage room reservations, requests, changes, and cancellations
- secure payment and verify billing accuracy
- activate and file room keys
- process guest requests and relay messages
- print contingency lists for emergency records
- explain room features and provide information about amenities and local attractions
Job Qualifications
Experience
No experience required
Job Location
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