Nothing Bundt Cakes logo

Nothing Bundt Cakes

Guest Service Representative

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $15.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Employee Discounts
Flexible Schedule
Opportunity for advancement
casual dress
cake discounts
career training
Supportive team environment

Job Description

Nothing Bundt Cakes is a renowned bakery franchise with over 500 locations across more than 40 states in the U.S. and Canada. Known for its uniquely crafted cakes designed to add sweetness and joy to celebrations, the company fosters a brand culture built on happiness, genuine connections, and community engagement. Nothing Bundt Cakes is dedicated to providing customers with exceptional baked goods while creating a warm, welcoming atmosphere in every bakery. This dedication extends to its team members, who are encouraged to embody the Servant's Heart and Spirit of a Champion, ensuring every guest leaves with a memorable experience.
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Job Requirements

  • must be at least 16 years old
  • availability to work weekends
  • ability to work a flexible schedule
  • reliable and punctual
  • excellent customer service skills
  • capable of standing for extended periods
  • team-oriented mindset

Job Qualifications

  • high school diploma or equivalent
  • previous customer service or retail experience preferred
  • strong interpersonal and communication skills
  • ability to work weekends and flexible hours
  • enthusiasm for creating positive guest experiences
  • ability to handle multiple tasks in a fast-paced environment
  • leadership experience is a plus

Job Duties

  • assist guests in selecting cakes for their celebrations
  • manage and process cake orders accurately
  • create a welcoming and joyful environment in the bakery
  • provide exceptional customer service to enhance guest experiences
  • maintain store cleanliness and presentation
  • participate in training programs to improve cake crafting and customer service skills
  • support team activities and promote community engagement

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location