Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $15.75
Work Schedule
Standard Hours
Benefits
Retention bonus
competitive salary
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
Team-oriented environment
Job Description
The hiring establishment is a reputable hotel and casino property that prides itself on delivering exceptional guest experiences through personalized service and attention to detail. The hotel is well-known for its luxurious accommodations, top-notch amenities, and vibrant casino environment. With a commitment to guest satisfaction and excellence, the company fosters a welcoming and professional atmosphere for both its guests and employees. This position offers a $1,000 retention bonus as an incentive to attract and retain dedicated staff members who thrive in a dynamic hospitality setting. The employment type is full-time, offering competitive compensation aligned with industry standards and opportunities for... Show More
Job Requirements
- High school diploma or GED required
- experience in front desk or players club role preferred
- effective communication skills in English
- knowledge of company policies and safety regulations
- basic mathematical skills
- proficiency in Microsoft Office
- familiarity with Property Management System LMS preferred
Job Qualifications
- High school diploma or GED
- experience in a front desk or players club role in a similarly sized property preferred
- knowledge of company policies and procedures including fire and safety regulations
- effective communication skills in English
- ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals
- knowledge of Microsoft Office
- familiarity with Property Management System LMS preferred
Job Duties
- Complete transactions including registering hotel guests and assigning rooms
- maintain guest and player accounts
- sign up new members
- redeem coupons
- award comps
- describe benefits of membership to qualified members
- greet all guests and determine how to best assist them
- issue room keys to guests at check-in
- block rooms for groups, VIPs, and casino departments
- respond to all guest inquiries
- provide guest satisfaction through assistance, direction, and information
- resolve complaints to ensure guest satisfaction
- assist with casino events and promotions as required
- handle a cash bank
- perform other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Browse restaurant and hotel jobs on OysterLink.
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