Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Job Description
Dreamscape is a distinguished hotel known for its commitment to delivering exceptional hospitality and memorable guest experiences. As a prominent player in the hospitality industry, Dreamscape emphasizes superior service, comfort, and guest satisfaction in all aspects of its operations. The hotel prides itself on its welcoming atmosphere, modern amenities, and a dedicated team that strives to exceed guests’ expectations consistently. With a strong reputation for quality service, Dreamscape offers a dynamic and supportive work environment for its employees, fostering professional growth and team collaboration. The hotel caters to a diverse clientele, including business travelers, families, and tourists, ensuring every guest... Show More
Job Requirements
- Ability to stand, walk, and remain on feet for extended periods
- Ability to lift and carry up to 10 pounds occasionally
- Visual and auditory ability to interact with guests, answer phones, and perform job duties safely
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job
Job Qualifications
- High school diploma or equivalent required
- Some college or hospitality training preferred
- Previous experience in customer service, hospitality, or related field preferred
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Basic computer skills
- Experience with hotel reservation software is a plus
- Must be able to work flexible hours, including evenings, weekends, and holidays
Job Duties
- Greet guests upon arrival, check them in, and provide information about the hotel's services and amenities
- Handle guest check-outs, ensuring accurate billing and payment processing
- Answer and manage incoming calls, responding to guest inquiries, and providing solutions to guest issues
- Make, modify, and cancel guest reservations as needed
- Provide concierge services, such as recommending local attractions, restaurants, and activities
- Maintain a tidy and organized front desk area
- Assist with luggage handling and other guest services as required
- Uphold the hotel's standards of quality and hospitality at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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