Guest Service Manager - Food & Beverage - Williamsburg Lodge
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.75 - $26.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Job Description
The Colonial Williamsburg Foundation, established in 1926, is a distinguished private, not-for-profit educational, historic, and cultural institution dedicated to preserving and interpreting the rich history of 18th-century Williamsburg, Virginia. As one of the largest and most renowned museum complexes globally, the Foundation's mission is to ensure that future generations can learn from the past. Through preserving and restoring the colonial capital of Virginia, the Foundation provides an immersive experience that enlightens and inspires visitors. The Historic Area covers 301 acres and features 89 original buildings along with 525 reconstructed structures that faithfully represent the appearance and atmosphere of the 18th... Show More
Job Requirements
- Bachelor’s degree in restaurant management or business management plus 2 years of supervisory experience in fine dining operations
- Or 2 year degree in restaurant management plus 3-5 years of progressively responsible experience including 2 years of supervision in fine dining operations
- Or high school diploma or GED plus 4-6 years progressively responsible experience including 3 years supervision in fine dining operations
Job Qualifications
- Must be at least 21 years of age due to Virginia A.B.C. code section 4.1-307
- Working knowledge of food, beverage, service, and payroll cost control methods
- Strong knowledge of wine and liquor plus bartending experience
- Ability to communicate well both orally and in writing
- Ability to exercise high levels of tact and discretion
- Ability to demonstrate extreme courtesy and hospitality in stressful situations
- Ability to work flexible shifts including nights, weekends and holidays
Job Duties
- Oversee the daily operations of the dining room and lounge
- Ensure compliance with federal and state regulations for safety, sanitation, financial transactions and internal equipment and inventory controls
- Monitor and control payroll and labor costs
- Enhance revenue opportunities
- Maintain the quality of guest service in the dining room and lounge
- Manage employee performance to meet established standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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