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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $23.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Same Day Pay
flexible spending accounts
Paid vacation
Paid Personal Days
Holiday pay
Employee Discounts
Online Training Courses
Employee assistance program
Jury duty leave
Bereavement leave
Job Description
Embassy Suites Akron Canton Airport is a distinguished hotel located in North Canton, Ohio, just off I-77 and only two miles from the Akron-Canton Airport. As a full-service Hilton property with a stellar reputation for excellence, the hotel has received numerous accolades, including honors from Hilton and TripAdvisor, as well as recognition as Hotel of the Year. Situated near popular attractions like Belden Village Mall and the Pro Football Hall of Fame, the Embassy Suites Akron Canton Airport offers guests a convenient and welcoming destination for both business and leisure travel. The hotel is committed to delivering outstanding hospitality and... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in front office or guest services management
- Strong leadership and team management skills
- Excellent communication abilities
- Ability to handle cash and perform audits
- Knowledge of hotel operations and policies
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- Strong interpersonal skills
- Full understanding of professional business ethics
- Customer service excellence
- Excellent oral and written communication skills
- Excellent organization skills
- Ability to manage time well and correctly prioritize
- Flexibility in work approach
Job Duties
- Maintains day-to-day operations of the Front Desk
- Establishes and maintains appropriate service standards for all Front Office areas
- Maintains proper cash handling procedures and appropriate over and short documentation
- Adheres to all hotel policies about hiring, disciplinary actions, and required training documentation
- Working Front Office Manager covering all short-staffed shifts, including audits
- Manages reservations and guest inquiries
- Coordinates with other departments to ensure smooth front office operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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