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Pizza Ranch logo

Guest Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours

Job Description

Pizza Ranch Inc., founded in 1981 in Hull, Iowa, is a dynamic fast-casual restaurant chain specializing in pizza, chicken, salad, and dessert buffet options. Over the past four decades, Pizza Ranch has expanded steadily, now boasting over 200 locations across fourteen states. This impressive growth is a testament to its commitment to delivering a memorable dining experience through a wide array of meal and dining choices, including delivery and takeout services. The core philosophy of Pizza Ranch revolves around serving what they term 'devoted diners'—individuals who appreciate a place that values family, faith, and a warm guest experience.
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Job Requirements

  • high school graduate or equivalent education
  • restaurant management experience preferred
  • proficient in basic computer skills
  • effective communication skills
  • ability to prioritize and manage multiple tasks
  • leadership capability
  • passion for people development

Job Qualifications

  • passion for leading and developing people
  • proven record of management, communication, and organizational skills
  • ability to prioritize multiple situations
  • effective communicator and listener with good oral and written communication skills
  • restaurant management experience preferred
  • proficient in basic computer skills
  • high school graduate or equivalent education
  • possess business acumen

Job Duties

  • exceed guest expectations by delivering pizza ranch product standards
  • assist the assistant general manager in leading daily operations
  • support management of guest experience through qualtrics data and feedback
  • drive store level profitability by controlling food and labor costs
  • provide genuine care for staff and guests
  • create legendary impact with all contacts
  • maintain effective business management practices

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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