Guest Service Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $20.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Training and Development
flexible scheduling

Job Description

Pizza Ranch is a renowned fast-casual restaurant chain founded in Hull, Iowa, in 1981. Over the past four decades, this beloved brand has expanded significantly, now boasting over 200 locations across thirteen states. Known for its delicious buffet featuring a delightful assortment of pizza, crispy ranch chicken, fresh salads, and mouth-watering desserts, Pizza Ranch also offers a comprehensive delivery and takeout service. The combination of savory food, family-friendly atmosphere, and exceptional service has helped Pizza Ranch earn a reputation as one of the premier dining destinations within the fast-casual segment.

The mission of Pizza Ranch is deeply rooted in ... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in restaurant management preferred
  • strong leadership skills
  • excellent communication and conflict resolution abilities
  • ability to multitask and organize
  • proficiency with basic computer applications
  • availability to work flexible hours including evenings and weekends

Job Qualifications

  • Prior restaurant management experience preferred
  • strong leadership and team-building skills
  • excellent organizational, multitasking, and problem-solving abilities
  • proficiency in basic computer applications
  • high school diploma or equivalent
  • ability to work in a fast-paced, hands-on environment
  • passion for hospitality and people development

Job Duties

  • Lead and support restaurant operations during peak periods
  • execute and uphold Pizza Ranch food quality and guest service standards
  • assist with food ordering and maintaining proper inventory levels
  • conduct regular cleanliness, safety, and maintenance walkthroughs
  • interview, hire, and onboard new team members
  • provide coaching and apply progressive discipline when necessary
  • analyze guest feedback and implement improvements using Qualtrics and other tools

OysterLink is a restaurant, hospitality, and hotel job platform.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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