Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $40,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Professional development opportunities
Job Description
Avid Hotel Memphis Southaven is a contemporary and vibrant hotel committed to providing exceptional guest experiences through high-quality service and a welcoming atmosphere. Situated in Southaven, this hotel caters to both business and leisure travelers seeking comfort, convenience, and friendly hospitality. The hotel is part of the Avid Hotels brand, which prides itself on delivering value and consistent service standards to guests. The team at Avid Hotel Memphis Southaven is composed of professionals who are dedicated to maintaining operations that ensure guests feel at home and are satisfied with every aspect of their stay.
The hotel is actively seek... Show More
The hotel is actively seek... Show More
Job Requirements
- Minimum of 2 years of experience in a guest services managerial or leadership role in the hospitality industry
- Strong communication and leadership skills
- Ability to manage multiple tasks in a fast-paced environment
- Proficiency with Microsoft Office and property management software
- Availability to work evenings weekends and holidays
Job Qualifications
- Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry
- Strong leadership and communication skills
- Ability to multitask and handle a high-volume workload
- Proficiency with computer systems and software such as Microsoft Office and property management systems
- Flexibility to work evenings weekends and holidays as needed
Job Duties
- Manage and lead a team of guest service agents including scheduling training and performance evaluations
- Oversee the daily operation of the front desk including handling guest check-ins check-outs and requests
- Ensure that tasks are completed efficiently and to the highest standards including maintaining a clean and organized lobby area and adhering to safety protocols
- Provide excellent customer service to guests including assisting with questions and needs and handling complaints and concerns
- Monitor and maintain inventory levels including ordering and restocking as needed
- Complete daily financial and operational tasks such as reconciling the register and completing shift reports
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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