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Buffalo Wild Wings logo

Guest Service Host

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

weekly pay
flexible scheduling options
Complimentary shift meal and family dining discounts
Comprehensive training and ongoing development
Career advancement opportunities
Paid Time Off
401(k) retirement savings plan
tuition assistance programs
Medical insurance
Dental Insurance
Vision Insurance
Community Involvement Programs
Cash referral incentive
Wellbeing Support Tools
Employee Discount Program
recognition programs
Slip resistant shoes reimbursement
Charitable engagement opportunities
Dreams grant program
Team training competitions

Job Description

Buffalo Wild Wings is a renowned casual dining restaurant and sports bar chain known for its vibrant atmosphere, delicious wings, and extensive selection of beverages. Established to create memorable experiences for sports fans and food lovers alike, Buffalo Wild Wings has grown into a popular destination where guests can enjoy great food while watching their favorite games. The company prides itself on its team-oriented culture, commitment to quality service, and welcoming environment. With locations nationwide, Buffalo Wild Wings offers opportunities for career growth within a dynamic and fast-paced hospitality industry.

The role of a Guest Service Host at Buffa... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible shifts including evenings, weekends and holidays
  • Prior experience in customer service is preferred
  • Strong communication skills
  • Ability to remain calm under pressure
  • Positive attitude and teamwork mindset
  • Availability to work in a fast-paced environment

Job Qualifications

  • Outstanding communication and interpersonal skills
  • Genuine desire to create memorable moments for guests
  • Ability to manage multiple priorities in a fast-paced setting
  • Friendly and approachable attitude
  • Previous experience in customer service or hospitality is a plus
  • Strong attention to detail
  • Basic computer skills for managing reservations

Job Duties

  • Greet guests upon arrival and ensure a warm welcome
  • Manage guest seating and reservations efficiently
  • Maintain a friendly and helpful demeanor in a fast-paced environment
  • Communicate effectively with kitchen and service staff to coordinate guest experiences
  • Handle guest inquiries and resolve issues promptly and professionally
  • Ensure cleanliness and organization of the host stand and entry area
  • Support team members in delivering exceptional service during busy periods

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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