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Buffalo Wild Wings logo

Guest Service Host

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

weekly pay
flexible scheduling options
complimentary shift meal
Family dining discounts
comprehensive training
Paid Time Off
401(k) retirement savings plan
tuition assistance programs
Medical insurance
Dental Insurance
Vision Insurance
Community Involvement Programs
Cash referral incentive program
Wellbeing Support Tools
Employee Discount Program
recognition programs
Slip resistant shoes reimbursement
Team training competitions
Charitable engagement opportunities
Dreams grant program

Job Description

Buffalo Wild Wings is a renowned American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, flavorful wings, and commitment to providing a memorable dining experience. Established in 1982, the company has grown into a popular destination for sports enthusiasts and food lovers, with numerous locations across the United States and beyond. The brand is celebrated for its energetic environment that combines great food with excellent customer service and a community-centered approach. Working at Buffalo Wild Wings offers a dynamic and fast-paced work setting that values teamwork, customer engagement, and professional growth. The culture emphasizes inclusivity, enthusiasm,... Show More

Job Requirements

  • high school diploma or equivalent
  • strong communication skills
  • ability to work in a fast-paced environment
  • customer service experience preferred
  • availability to work flexible hours including evenings and weekends

Job Qualifications

  • outstanding communication and interpersonal skills
  • ability to create memorable moments for guests
  • keen eye for detail
  • adept at managing multiple priorities in a fast-paced setting
  • friendly and helpful demeanor
  • previous customer service or hospitality experience is a plus

Job Duties

  • greet guests with a warm and friendly attitude
  • manage guest seating and waitlists efficiently
  • provide accurate information about the menu and restaurant policies
  • maintain a clean and organized host area
  • handle guest inquiries and resolve minor complaints
  • assist with coordinating guest flow during peak times
  • support team members in delivering excellent service

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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