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Buffalo Wild Wings logo

Guest Service Host

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

weekly pay
flexible scheduling
complimentary shift meal
Family dining discounts
comprehensive training
Career advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Assistance
Medical insurance
Dental Insurance
Vision Insurance
Community Involvement Programs
Cash referral incentives
Wellbeing Support Tools
Employee Discount Program
recognition programs
Slip resistant shoes reimbursement
Charitable engagement
Team training competitions
Dreams grant program

Job Description

Buffalo Wild Wings is a leading sports bar and restaurant chain known for its vibrant atmosphere, delicious wings, and an unwavering commitment to providing an exceptional dining experience. Established as a favorite destination for sports enthusiasts and food lovers alike, Buffalo Wild Wings prides itself on creating a fun, engaging environment where guests feel welcomed and valued from the moment they walk through the door. The company operates hundreds of locations across the United States and internationally, consistently delivering high-quality food and outstanding customer service. With a strong focus on teamwork and community involvement, Buffalo Wild Wings has built a... Show More

Job Requirements

  • high school diploma or equivalent
  • strong verbal communication skills
  • ability to work flexible hours including evenings and weekends
  • capacity to stand for extended periods
  • friendly and approachable personality
  • ability to manage multiple priorities simultaneously
  • previous experience in customer service preferred

Job Qualifications

  • outstanding communication and interpersonal skills
  • genuine desire to create memorable guest experiences
  • ability to multitask and prioritize in a fast-paced setting
  • friendly and helpful demeanor
  • previous customer service or hospitality experience is a plus

Job Duties

  • greet guests warmly and provide a welcoming atmosphere
  • manage seating arrangements efficiently to maximize guest satisfaction
  • coordinate with servers and kitchen staff to ensure smooth service flow
  • maintain cleanliness and organization of the host area
  • handle guest inquiries and resolve any seating or service issues promptly
  • assist with restaurant opening and closing procedures
  • promote a friendly and engaging environment that encourages repeat visits

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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