Guest Service Food & Beverage Supervisor - King's Arms Tavern
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,300.00 - $62,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Equal opportunity employer
Job Description
Founded in 1926, the Colonial Williamsburg Foundation is a renowned private, not-for-profit educational, historic, and cultural institution dedicated to preserving and restoring the 18th-century colonial capital of Williamsburg, Virginia. As one of the largest and best-known museum complexes in the world, the Foundation's mission centers on educating the public about American history, ensuring that "the future may learn from the past." Through immersive experiences across a 301-acre historic area containing 89 original buildings and 525 reconstructed structures, Colonial Williamsburg brings the 18th century to life with the help of highly trained, historically dressed interpreters and expert tradespeople.
Beyond the H... Show More
Beyond the H... Show More
Job Requirements
- Associates degree in restaurant management plus 2 years of progressively responsible experience in restaurant operations including supervision OR high school diploma or G.E.D. plus 4 years of progressively responsible experience in restaurant operations and 2 years in supervision
Job Qualifications
- Applicants must be at least 21 years of age due to Virginia A.B.C. § 4.1-307
- Demonstrated knowledge of payroll systems
- Computer experience including Microsoft and payroll software
- Ability to work a flexible schedule including days, evenings, weekends, and holidays
- Ability to establish priorities and adjust to changes in business conditions
- Ability to monitor adherence to service standards
- Ability to interact effectively one on one
- Present and maintain a warm and enthusiastic demeanor
- Present information clearly and concisely
- Ability to obtain and maintain current Williamsburg James City County food handler's card and TIPS certification
Job Duties
- Communicate effectively to ensure service standards are met or exceeded
- Communicate and direct staff on projects and daily assignments
- Interact with every dining room guest to evaluate level of service
- Respond to complaints in written form and work to resolve problems as directed
- Act as the manager on duty
- Interact with support departments to meet training needs
- Assist in establishing new standards, operational, and policy and procedural plans to improve department as needed
- Assist with development of department schedules
- Review payroll, weekly forecasts, cost control reports
- Assist in preparing annual budgets, marketing plan and control systems
- Assist in interviewing, hiring, counseling, and corrective action of employees
- Assist with department training
- Supervise in other restaurants as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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