Guest Service Food & Beverage Supervisor - King's Arms Tavern
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,300.00 - $62,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
The Colonial Williamsburg Foundation, established in 1926, is a distinguished private, not-for-profit educational, historic, and cultural institution recognized for operating one of the world’s most extensive and respected museum complexes. Situated in the historic city of Williamsburg, Virginia, the Foundation is dedicated to preserving and restoring the 18th-century colonial capital, thus ensuring that the lessons and heritage of the past continue to educate and inspire future generations. By blending rigorous historical research with immersive interpretation, Colonial Williamsburg offers visitors a unique opportunity to experience American history through authentic environments, expertly trained interpreters, and engaging educational programs.
As the largest l... Show More
As the largest l... Show More
Job Requirements
- Associates degree in restaurant management plus 2 years of progressively responsible experience in restaurant operations including supervision OR high school diploma or G.E.D. plus 4 years of progressively responsible experience in restaurant operations and 2 years in supervision
- Ability to work a flexible schedule including days, evenings, weekends, and holidays
- Must be at least 21 years of age according to Virginia A.B.C. regulations
- Must be able to obtain and maintain food handler's card and TIPS certification
- Must pass background check in compliance with employment restrictions
Job Qualifications
- Applicants must be at least 21 years of age due to Virginia A.B.C. sect 4.1-307
- Demonstrated knowledge of payroll systems
- computer experience including Microsoft and payroll software
- Ability to work a flexible schedule including days, evenings, weekends, and holidays
- Ability to establish priorities and adjust to changes in business conditions
- Ability to monitor adherence to service standards
- Ability to deal effectively one on one
- Ability to present and maintain a warm and enthusiastic demeanor
- Ability to present information in a clear, concise manner
- Must be able to obtain and maintain current Williamsburg James City County food handler's card and TIPS certification
- Comply with Virginia A.B.C. sect 4.1-225 employment restrictions regarding felony, moral turpitude, and drug offenses
Job Duties
- Communicate effectively to ensure service standards are met or exceeded
- Communicate and direct staff on projects and daily assignments
- Interact with every dining room guest to evaluate level of service
- Respond to complaints in written form and work to resolve problems as directed
- Act as the manager on duty
- Interact with support departments to meet training needs
- Assist in establishing new standards, operational, and policy and procedural plans to improve department as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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