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Guest Service Attendant, The Westin Buffalo

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.50 - $16.50
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Work Schedule

On-call
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid vacation
Paid parental leave
Tuition Reimbursement
weekly pay
free shift meal
Free parking
Employee Discounts
Training and development opportunities

Job Description

Delaware North Parks and Resorts is a globally recognized hospitality company with a rich history of over 100 years. The company operates in various sectors including sports, gaming, hospitality, and entertainment, delivering exceptional experiences across iconic locations. Delaware North is a family-owned business that values its employees and offers abundant opportunities for career growth and development. The company operates the Westin Buffalo, a luxury lifestyle hotel located in downtown Buffalo, New York. This four-diamond AAA-rated hotel provides well-appointed guest rooms, a modern fitness center, complimentary Wi-Fi, and exceptional dining options including Patina 250 and Jake's Café. Employees at the Westin... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in hotel or hospitality preferred
  • strong verbal communication skills
  • excellent interpersonal skills
  • ability to work flexible hours including days, evenings, holidays, and weekends
  • physical stamina to stand for long periods and lift up to 50 pounds
  • valid driver's license in good standing

Job Qualifications

  • Prior hotel experience preferred
  • excellent verbal communication skills demonstrating proper manners and etiquette
  • excellent people skills
  • ability to work independently and as part of a team
  • valid driver's license in good standing

Job Duties

  • Greet and assist guests with luggage at check-in, check-out, and storage
  • assist guests with city information and directions
  • deliver items as requested by guests or management
  • deliver all in-room dining food and beverage
  • deliver guest amenities to rooms
  • transport guests as needed
  • perform all other tasks as needed

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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