Delaware North

Guest Service Attendant, The Westin Buffalo

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

On-call
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401K with company match
Paid vacation
Paid parental leave
Tuition Reimbursement
weekly pay
free shift meal
Free parking
Employee Discounts
Referral Bonus
Training and Development

Job Description

Delaware North Parks and Resorts is a prominent hospitality company that operates high-quality lodging and recreational services across various locations in the United States. Among its well-recognized properties is the Westin Buffalo, located in Buffalo, New York, which is managed by Delaware North. The Westin Buffalo is a luxury lifestyle hotel situated in the heart of downtown Buffalo within Delaware North's global headquarters building. This AAA Four Diamond rated hotel has been providing outstanding guest experiences since 2019. It boasts well-appointed guest rooms, a state-of-the-art fitness center, complimentary Wi-Fi, and two signature restaurants, Patina 250 and Jake's Café. The hotel... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior hotel experience preferred
  • Excellent verbal and interpersonal communication skills
  • Ability to stand for extended periods
  • Ability to lift up to 50 pounds
  • Valid driver’s license with clean driving record
  • Ability to work a flexible schedule including holidays, weekends, and overtime as needed

Job Qualifications

  • Prior hotel experience is preferred
  • Excellent verbal communication skills
  • Demonstrates proper manners and etiquette
  • Excellent people skills
  • Ability to work independently and as part of a team
  • A valid driver’s license in good standing

Job Duties

  • Greets and assists guests with luggage at check-in, check-out, and storage
  • Assists guests with city information and directions
  • Delivers items as requested by guests or manager on duty
  • Delivers all in-room dining food and beverage
  • Delivers guest amenities to rooms
  • Transports guests as needed
  • Performs all other tasks as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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