KC Current

Guest Service Ambassador (Event Day Role)

Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

competitive pay
Robust health insurance
wellness benefits
Employee Development Programs
Networking opportunities
inclusive work environment
equal opportunity employment

Job Description

Kansas City Current is a pioneering sports organization dedicated to elevating women’s professional soccer and serving the vibrant Kansas City community. Home to the best-in-class training facility and the first-ever stadium built specifically for a women’s sports team, Kansas City Current exemplifies innovation, inclusivity, and commitment to excellence. This fully professional National Women’s Soccer League team is recognized for its dedication to both the athletic development of its players and the enhancement of fan engagement through state-of-the-art facilities and community-driven initiatives.

As an organization, Kansas City Current prides itself on fostering a culture that prioritizes growth, diversity, and well-be... Show More

Job Requirements

  • Must be available for approximately 80% of major events including Kansas City Current matches
  • Available to work nights, weekends, and weekdays usually in the evening
  • Willing to work outdoors in varied climates
  • Willing to attend all necessary in-person training
  • Able to submit to a routine background check
  • Ability to stand, walk, or travel up and down stairs throughout an event
  • Willing to perform duties as assigned
  • Able to foster meaningful relationships and create inclusive experiences
  • Committed to embodying organizational core values
  • Desire to serve others and collaborate as part of a team
  • Passion for continuous improvement and excellence

Job Qualifications

  • Strong interpersonal and communication skills
  • Customer service experience
  • Ability to work collaboratively in a team environment
  • Basic knowledge of stadium operations preferred
  • Ability to provide clear and courteous information
  • Ability to handle guest concerns professionally
  • Comfortable working in fast-paced environments

Job Duties

  • Provide directional information and welcome guests at seating sections
  • Check tickets and control access at seating areas
  • Answer event-related questions and solve guest challenges
  • Support guest entry by scanning tickets and troubleshooting issues
  • Offer wheelchair assistance and provide information at guest service centers
  • Lead engaging tours of CPKC Stadium sharing history and information
  • Ensure cleanliness and safety at the training facility and support event operations during tournaments

Job Qualifications

Experience

No experience required

Job Location

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