Drury Hotels Company, LLC logo

Guest Service Agent- Part time- $18+/hr!

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Flexible
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Benefits

quarterly bonuses
Paid Time Off
flexible scheduling
Health Insurance
Dental Insurance
Retirement Plan
Employee Discounts

Job Description

Drury Hotels is a renowned hospitality company that prides itself on creating a welcoming and inclusive environment where every team member feels valued, appreciated, and empowered to excel. With numerous properties across the United States, Drury Hotels is dedicated to delivering exceptional guest experiences while fostering a supportive workplace culture. The company emphasizes work-life balance, offers career growth opportunities, and provides comprehensive benefits to its employees. Rated among Newsweek's America's Greatest Workplaces 2025, Drury Hotels continuously invests in its team members' well-being, professional development, and overall job satisfaction.

Located at 5175 28th Street SE in Grand Rapids, Michigan, Dr... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to work 24 hours per week including flexible scheduling
  • Excellent communication skills
  • Basic math skills for cash handling
  • Ability to maintain professionalism under pressure
  • Willingness to work independently and as part of a team

Job Qualifications

  • Warm and friendly manner in relating to and interacting with the public
  • Demonstrated attention to detail while handling multiple tasks simultaneously
  • Familiarity with handling money, making change, and using office machines in day-to-day activities
  • Ability to speak and receive direction (written and verbal direction) in English
  • Willingness and ability to work alone as scheduled

Job Duties

  • Assist guests in a friendly, efficient, courteous, and professional manner
  • Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution
  • Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up
  • Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers
  • Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.