Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Flexible Schedule
Job Description
The Lodge at Ventana Canyon is a prestigious resort located in Tucson, Arizona, known for its upscale amenities, picturesque surroundings, and exceptional guest experiences. As a part of the Ventana Canyon community, this resort offers a unique blend of luxury and comfort nestled within the stunning Sonoran Desert. The Lodge at Ventana Canyon prides itself on providing outstanding hospitality to visitors from around the world, creating a welcoming atmosphere that encourages relaxation and enjoyment. This establishment boasts a range of facilities, including fine dining options, golf courses, spa services, and recreational activities, all designed to enhance the guest experience and... Show More
Job Requirements
- High school diploma or equivalent
- must be 21 or older to operate company van
- valid driver's license and pass driving record check
- able to pass background check
- one to three months customer service experience or equivalent combination of education and experience preferred
- availability to work evenings, holidays and weekends
- ability to stand for prolonged periods
- ability to transfer luggage up to 40 lbs
- able to bend, stoop and kneel
- able to work under variable temperature conditions
- acquire extensive knowledge of premises and nearby venues
- able to handle multiple tasks simultaneously
- excellent communication skills
Job Qualifications
- Excellent communication and interpersonal skills
- excellent verbal, written and electronic communication and listening skills
- ability to adapt to varying situations and lead or train team under pressure
- ability to work in a fast-paced environment
- attention to detail
- ability to handle multiple tasks simultaneously
- high school diploma or equivalent
- night auditor experience a plus
- basic mathematical skills
- proficiency in Word, Excel and Outlook
Job Duties
- Acts as greeter for guests entering and exiting the front entrance
- aware of bell desk and parking lot to ensure guest assistance
- acts as a valet by opening car doors, parking and retrieving cars
- assists guests with loading and unloading luggage and transports it to rooms
- checks guests in based on established procedures
- authorizes guest credit cards at check-in
- provides brief tours of the property
- answers front desk phone and directs calls
- provides accurate information about the resort and area
- answers guest questions and provides directions
- provides shuttle services for guests and associates
- assists with faxing, copying and message taking
- delivers items such as messages, faxes, packages, and amenities
- creates keys for guests and checks IDs
- activates emergency procedures as needed
- ensures cleanliness of shuttle and reports vehicle issues
- keeps lobby area tidy and polishes bell carts
- incorporates safe work practices
- helps guests with restaurant suggestions and reservations
- goes over guest folios and performs check-out when cashier is not available
- assists with reservations and spa bookings
- performs other duties as assigned
- attends staff meetings
- maintains flexibility to take on new tasks
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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