Guest Service Agent - Drury Plaza Hotel Riverwalk
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $17.25
Work Schedule
Flexible
Benefits
Incentives
Paid Time Off
hotel discounts
Free room nights
Health Insurance
Dental Insurance
Vision Insurance
Prescription coverage
Life insurance
Disability insurance
Retirement Plan
quarterly bonuses
FREE DOWNTOWN PARKING
Job Description
Drury Hotels is a well-established hospitality company known for its dedication to exceptional guest experiences and fostering a positive, inclusive work environment. With locations spanning across the United States, Drury Hotels has earned a reputation for quality service, guest satisfaction, and thoughtful employee engagement. The company’s commitment to excellence is reflected in its multiple awards, including being ranked among Newsweek's America’s Greatest Workplaces 2025. Drury Hotels provides a supportive and motivating workplace where every team member's contributions are valued, ensuring a culture where employees feel they truly belong and can thrive.
This particular position is based at the Drur... Show More
This particular position is based at the Drur... Show More
Job Requirements
- high school diploma or equivalent
- minimum one year of customer service experience preferred
- legal age to serve alcohol
- ability to work flexible schedules including nights, weekends, and holidays
- proficiency in English
- basic computer skills
- excellent interpersonal skills
Job Qualifications
- high school diploma or equivalent
- excellent communication skills
- prior customer service experience preferred
- familiarity with property management systems is a plus
- ability to multitask and handle stressful situations
- strong organizational skills
- team player with a positive attitude
Job Duties
- deliver outstanding guest service
- maintain accurate records
- handle financial transactions
- ensure cleanliness and maintenance
- uphold responsible alcohol service
- monitor guest satisfaction
- facilitate interdepartmental communication
- ensure safety and security
Job Qualifications
Experience
No experience required
Job Location
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