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Hyatt House Irvine

GUEST SERVICE AGENT - $21.00/HOUR

Job Overview

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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Training opportunities

Job Description

HYATT house is a distinguished extended-stay hotel brand designed to offer travelers a unique residential-style experience combining the comforts of home with the conveniences of a modern hotel. Established as a premier hospitality provider, HYATT house caters primarily to individual travelers, corporate clients on extended assignments, and guests who prefer a longer stay in urban, airport-adjacent, and suburban locations. Each property features between 125 to 200 all-suite accommodations, designed to replicate the feel of modern condominiums. Suites are equipped with fully functional kitchens, flat-panel HDTVs, and complimentary high-speed internet access, ensuring a comfortable, connected, and convenient environment for guests who... Show More

Job Requirements

  • high school diploma or equivalent
  • previous experience in customer service or hospitality preferred
  • strong communication skills
  • ability to work flexible hours including weekends and holidays
  • attention to detail
  • ability to multitask and work efficiently under pressure
  • friendly and professional demeanor

Job Qualifications

  • high school diploma or equivalent
  • previous experience in customer service or hospitality preferred
  • excellent communication and interpersonal skills
  • ability to multitask in a fast-paced environment
  • strong organizational skills
  • basic computer proficiency
  • demonstrated cash handling experience

Job Duties

  • check in and check out all hotel guests
  • manage cash handling and transaction processes
  • answer telephones and direct guest inquiries
  • provide guests with local information and recommendations
  • maintain attentive, courteous, and efficient service
  • assist with resolving guest issues and complaints
  • support hotel front desk operations as needed

Job Qualifications

Experience

No experience required

Job Location

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