Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Career development opportunities
Job Description
Ohia Waikiki Hotel, located in the heart of Honolulu, HI, is a well-established hospitality establishment known for its commitment to providing exceptional guest experiences and quality accommodations. The hotel caters to a diverse clientele including tourists, business travelers, and local visitors seeking a comfortable and memorable stay in one of Hawaii's most vibrant locations. As part of the hospitality industry, Ohia Waikiki Hotel places great emphasis on delivering superior service in all aspects of the guest journey, from front desk interactions to the smooth operation of its food and beverage outlets, room services, and other amenities.
The hotel is curr... Show More
The hotel is curr... Show More
Job Requirements
- High school education or equivalent experience
- accounting background a plus but not required
- previous front desk or night audit experience a plus
- ability to operate computer, calculator, phone switchboard and printer
- knowledge of Opera PMS and MS Office
- positive team player
- analytical skills for mathematical calculations
- good written and verbal communication skills
- maintain a warm and friendly demeanor
- composure and objectivity under pressure
- good telephone and guest relations etiquette
Job Qualifications
- High school education or equivalent experience
- experience in accounting a plus but not required
- previous front desk agent or night audit experience preferred
- ability to operate computer, calculator, phone switchboard and printer
- proficiency in Opera PMS, MS Excel and MS Word
- positive team player
- ability to analyze mathematical calculations
- good written and verbal communication skills
- warm and friendly demeanor
- ability to maintain composure and objectivity
- excellent telephone and guest relations etiquette and skills
Job Duties
- Audit, balance and report on all food and beverage outlets cash and credit operations
- Audit, balance, post and report on front desk transactions including room charges and deposits
- Prepare room information reports and statistics for rooms management
- Handle noise complaints, credit problems, employee conflicts, guest relocation and rejection of undesirables
- Respond to hotel emergencies in coordination with security staff
- Perform front desk duties including express checkouts when needed
- Update the hotel pass down log on all occurrences and issues
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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