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Job Overview
Compensation
Hourly
Range $15.00 - $19.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Professional Development
Job Description
Our company is built on the foundation of its people, recognizing that every team member plays an essential role in driving our success. We are dedicated to recruiting talented individuals and investing in their growth through comprehensive training and continuous support. We cultivate cohesive teams and create opportunities for professional advancement, leadership, and skill development. This commitment to our employees reflects in the superior quality of service we provide to our clients and guests, positioning us as a reputable leader in the hospitality industry.
We are currently seeking motivated and personable Guest Service Agents to join our team. As ... Show More
We are currently seeking motivated and personable Guest Service Agents to join our team. As ... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality
- Ability to work flexible shifts including weekends and holidays
- Excellent communication skills
- Proficiency in computer systems and reservation software
- Strong problem-solving and organizational abilities
- Friendly and approachable demeanor
Job Qualifications
- High school diploma or equivalent
- Previous experience in hotel front desk or guest service preferred
- Strong communication and interpersonal skills
- Proficiency with reservation and front desk software
- Ability to multitask and handle challenging situations calmly
- Knowledge of local area attractions and services is an asset
- Professional appearance and positive attitude
Job Duties
- Greet and register guests, assign rooms, and process payments
- Handle reservations, incoming calls, messages, and guest inquiries
- Provide local area information and assist with dining, transportation, and tour arrangements
- Maintain accurate guest records and perform shift reports
- Ensure all guest requests are addressed promptly and courteously
- Promote hotel services using suggestive selling to maximize revenue
- Follow service standards, dress code, and safety procedures
- Assist with front desk operations, including PBX and reservationist duties as needed
- Create a welcoming environment through professional communication and attention to detail
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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