Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $17.50
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Uniform allowance
Job Description
This job opportunity is with a respected hotel property known for its commitment to superior guest service and reliable hospitality. The establishment places a strong emphasis on providing guests with a safe and secure environment coupled with attentive and courteous service. This commitment ensures a pleasant guest experience from arrival through checkout. The hotel operates in the lodging and accommodations industry, focusing on creating memorable stays for business travelers, tourists, and groups alike. The hotel's brand standards and service protocols are structured to support seamless guest interactions and efficient front desk operations.
The position available is for a Guest Service Re... Show More
The position available is for a Guest Service Re... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a guest service or front desk role preferred
- strong interpersonal skills
- ability to multitask in a fast-paced environment
- basic computer skills including use of property management systems
- ability to lift and carry 25 pounds and push or pull 50 pounds
- availability to work flexible shifts including weekends and holidays
Job Qualifications
- Clear reading, writing and understanding of English
- professional and courteous communication skills
- knowledge of the property management system and accounting system
- familiarity with hotel policies and emergency procedures
- ability to handle cash transactions accurately
- experience in hospitality or customer service roles
Job Duties
- Provide the highest quality of service to the guest at all times
- anticipate the guest's needs and exceed their expectations
- assist guests efficiently, courteously and professionally in all service related functions
- greet and register guests and provide room assignments accommodating special requests
- act as a liaison between management and guests
- handle guest check-ins and check-outs efficiently, friendly and professional manner
- have working knowledge of reservations and procedures including cancellation and walk policies
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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