Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Weekend Shifts
Benefits
exclusive discounts
professional growth
Employee assistance program
Jury duty leave
Bereavement leave
Paid Time Off
Job Description
Residence Inn Cincinnati Airport in Erlanger, Kentucky, is a premier extended-stay hotel located just one mile from the Cincinnati/Northern Kentucky International Airport (CVG) and a short 10-minute drive from downtown Cincinnati. This hotel offers a home-like atmosphere that appeals to both business travelers and vacationers seeking comfort and convenience. The property is ideally situated near prominent corporations such as Amazon, Bosch, and Procter & Gamble, making it a preferred lodging choice for professionals traveling to the area. Known for its commitment to exceptional service and guest satisfaction, the Residence Inn Cincinnati Airport fosters a welcoming environment not only for its... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer-facing roles such as hospitality, retail, or food service
- Strong interpersonal and communication skills
- Ability to handle guest complaints respectfully and effectively
- Familiarity with property management systems
- Flexibility to work weekends and holidays
- Ability to multitask under pressure
Job Qualifications
- Previous experience in customer-facing roles such as hospitality, retail, or food service
- Strong interpersonal skills and focus on delivering exceptional service
- Familiarity with computers and software systems, especially reservation or property management systems (PMS)
- Strong verbal and written communication skills
- Experience handling guest complaints or resolving conflicts
- Ability to manage multiple tasks simultaneously
- Hospitality or front desk experience (preferred)
- High school diploma or equivalent
- Experience working irregular hours including evenings, weekends, and holidays
Job Duties
- Guest check-in and check-out
- Reservations management
- Customer service
- Payment processing
- Communication hub
- Providing information
- Problem-solving
- Maintaining records
- Promoting hotel services
- Ensuring security
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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