Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Day Shifts
Benefits
Incentives
Paid Time Off
hotel discounts
Free room nights
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Team Member Assistance Program
401(k) retirement plan
Job Description
Drury Plaza Hotel Chattanooga Hamilton Place is a renowned hotel located in Chattanooga, Tennessee at 7301 Shallowford Rd. Part of the larger Drury Hotels brand, this establishment is committed to providing exceptional hospitality experiences to guests while fostering a positive, engaging, and supportive environment for its team members. Drury Hotels has earned accolades for its workplace culture, being ranked among Newsweek's America's Greatest Workplaces 2025, and it is recognized for its dedication to employee career growth and well-being. The hotel operates with a strong emphasis on integrity, service, and a culture that values each individual's contributions. Employees at Drury Hotels... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Basic cash handling skills
- Ability to work flexible hours including weekends and holidays
- Good communication skills
- Ability to multitask effectively
- Proficiency in English
Job Qualifications
- Warm and friendly manner in relating to and interacting with the public
- Demonstrated attention to detail while handling multiple tasks simultaneously
- Familiarity with handling money, making change, and using office machines in day-to-day activities
- Ability to speak and receive direction in English (written and verbal)
- Willingness and ability to work alone as scheduled
Job Duties
- Assist guests in a friendly, efficient, courteous, and professional manner
- Perform front desk related functions including checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution
- Assist with breakfast and 5:30 p.m. Kickback service which may include food preparation, set up, guest service as host or bartender, and clean-up
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a plus one service attitude
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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