Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $1.00
Work Schedule
Flexible
Day Shifts
Benefits
quarterly bonuses
Paid Time Off
flexible scheduling
hotel discounts
Free room nights
Health Insurance
Dental Insurance
Vision Insurance
Prescription coverage
Life insurance
Disability insurance
401(k) retirement plan
Employee assistance program
Job Description
Drury Hotels is a well-established and highly reputed hotel chain known for its outstanding guest service, inviting atmosphere, and commitment to team member satisfaction. Located at 815 1st Avenue, Coralville, Iowa, this property is part of a nationwide brand that prides itself on ensuring a memorable and pleasant experience for both its guests and employees. Drury Hotels is recognized for its award-winning workplace culture, recently being ranked among Newsweek's America's Greatest Workplaces for 2025. The company emphasizes the importance of work-life balance, career growth opportunities, and comprehensive benefits, making it an ideal place for individuals who seek more than just... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Basic math skills including cash handling
- Strong communication skills in English
- Ability to multitask and work independently
- Must be able to work flexible hours including mornings, evenings, weekends, and holidays
- Ability to maintain a warm and friendly demeanor under pressure
Job Qualifications
- Warm and friendly manner in relating to and interacting with the public
- Demonstrated attention to detail while handling multiple tasks simultaneously
- Familiarity with handling money, making change, and using office machines in day-to-day activities
- Ability to speak and receive direction (written and verbal) in English
- Willingness and ability to work alone as scheduled
Job Duties
- Serve as the happy, helpful face of the hotel to guests entering and departing
- Assist guests in a friendly, efficient, courteous, and professional manner
- Perform front desk related functions including checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution
- Assist with breakfast and 5:30 p.m. Kickback service including food preparation, set up, guest service (host or bartender), and clean-up
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture
- Ensure an exceptional guest experience by providing courteous, friendly guest service with a +1 Service attitude
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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