Drury Hotels Company, LLC logo

Guest Service Agent

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

quarterly bonuses
flexible scheduling
Paid Time Off
hotel discounts
Career growth opportunities
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
Life insurance
Disability insurance
Team Member Assistance Program
Company-matched 401(k) plan

Job Description

Drury Hotels is a renowned hospitality company known for delivering exceptional guest experiences and fostering a work environment where employees feel valued and supported. Operating in multiple locations across the United States, Drury Hotels has built a strong reputation based on its commitment to quality service, employee well-being, and career development. The Greensboro, North Carolina location, situated at 3220 Gate City Blvd, is currently seeking enthusiastic and friendly individuals to join their team in a part-time capacity with the potential to advance into a full-time role. This position offers a competitive starting pay of $15 per hour, with shifts available... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous customer service or hospitality experience preferred but not required
  • Ability to work flexible shifts including early mornings and evenings
  • Strong communication skills
  • Basic cash handling skills
  • Ability to multitask and work under pressure
  • Availability to work at the Greensboro, North Carolina location at 3220 Gate City Blvd

Job Qualifications

  • Warm and friendly manner in relating to and interacting with the public
  • Demonstrated attention to detail while handling multiple tasks simultaneously
  • Familiarity with handling money, making change, and using office machines in day-to-day activities
  • Ability to speak and receive direction (written and verbal direction) in English
  • Willingness and ability to work alone as scheduled

Job Duties

  • Assist guests in a friendly, efficient, courteous, and professional manner
  • Perform front desk related functions including checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution
  • Assist with breakfast and 5:30 p.m. Kickback service that may include food preparation, set up, guest service (host or bartender), and clean-up
  • Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers
  • Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.