Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $18.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
basic life insurance
24/7 health access
Travel Discounts
Commuter Transit Benefits
employee wellness program
Educational development
Referral Bonus Program
Job Description
HHM Hotels is a reputable hospitality company that manages a diverse portfolio of hotels focused on delivering exceptional guest experiences. Recognized for its commitment to quality and service, HHM Hotels operates properties that emphasize brand standards, sustainability, and guest satisfaction. The company is dedicated to creating a welcoming atmosphere that combines comfort with excellence, making each guest feel valued and cared for during their stay. With a strong emphasis on career growth and professional development, HHM Hotels offers opportunities for employees to advance within the hospitality industry. The culture is built on core values including capability, service, excellence, flexibility, and... Show More
Job Requirements
- High school diploma or equivalent preferred
- previous customer service experience or equivalent training required
- knowledge of PMS systems preferred
- ability to stand for extended periods
- ability to lift up to 25 pounds
- flexible work schedule including holidays and weekends
Job Qualifications
- High school diploma or equivalent preferred
- previous customer service experience required
- knowledge of PMS systems preferred
- excellent communication skills
- strong interpersonal skills
- ability to handle complaints professionally
- basic bookkeeping knowledge
Job Duties
- Greet guests immediately and offer assistance
- register and assign rooms to guests
- establish payment methods and verify credit
- make and confirm reservations
- compute bills and collect payments
- transmit and receive messages using telephones or PMS
- respond promptly to guest requests
- receive and resolve guest complaints
- secure guest valuables in safes
- perform bookkeeping activities including balancing accounts and audits
- assist in breakfast area or with luggage during peak periods
- ensure overall guest satisfaction
- practice safe work habits and follow safety standards
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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