Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Professional development opportunities
Job Description
Kimpton Hotels & Restaurants is a well-known boutique hotel and restaurant company founded with the belief that meaningful human connections significantly enhance people's lives. Established in 1981 in San Francisco, this hospitality brand is grounded in creating a distinct experience that diverges from impersonal, generic establishments by focusing intensely on heartfelt interactions among guests and staff. The company’s founder, Bill Kimpton, pioneered a new boutique hotel standard where personal relationships and unique experiences are the core of service. Today, this ethos continues to shape the company’s culture and operations, emphasizing genuine connections, creativity, and self-leadership. Kimpton provides an environment where... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Previous experience in a front desk or customer-facing role preferred
- Knowledgeable about local area, services, attractions, and events
- Flexible schedule including evenings, weekends and holidays
- Ability to work well under pressure with multiple arrivals and departures
- Familiarity with hotel systems and accurate data entry skills
Job Qualifications
- High school diploma or general education degree (GED)
- Previous experience in a front desk or customer-facing role preferred
- Knowledgeable of immediate area services, attractions, and events
- Familiarity with hotel systems and operations
- Ability to work well under pressure and multitask effectively
- Strong communication and interpersonal skills
- Flexible and reliable schedule including availability for evenings, weekends and holidays
Job Duties
- Review arrivals noting special requests and blocking rooms as needed
- Check in and out hotel guests in a confident, professional and friendly manner
- Answer all phone calls promptly and knowledgeably, ensuring complete and accurate information
- Complete all items on appropriate shift checklist by end of shift
- Conduct pre-assignment of hotel rooms including VIPs, repeat guests, packages, and special requests
- Follow established key control policy
- Ensure proper credit policies are followed
- Submit lost and found reports for all items
- Open, secure, and balance daily shift bank involving cash, check, and credit card transactions
- Verify credit limit report
- Monitor room availability throughout the day
- Review daily hotel selling status using yield management system
- Attend monthly department meeting
- Communicate with other departments by telephone or radio including Reservations, Sales, Housekeeping, Bell Staff, and Valet
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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