Guest Service Agent

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Hyatt is a globally recognized hospitality company known for its commitment to delivering exceptional guest experiences through innovative hotel concepts and superior service standards. The company prides itself on its rich heritage in the hotel industry, with a portfolio that includes luxury, lifestyle, and extended-stay hotels worldwide. Hyatt continues to expand its footprint by opening new properties that offer unique, customer-centric experiences tailored to the needs of modern travelers.

Located in Downtown Gainesville, this brand new hotel property presents an exciting opportunity for hospitality professionals who are eager to contribute to a fresh and vibrant hotel environment. The establis... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous customer service or hospitality experience
  • Excellent communication skills
  • Ability to multitask in a fast-paced environment
  • Basic math skills for cash handling
  • Ability to work flexible hours including weekends and holidays
  • Must be self-motivated and professional

Job Qualifications

  • Previous guest service experience
  • Ability to communicate well with guests
  • Passion for hospitality
  • Strong organizational skills
  • Ability to maintain confidentiality
  • Ability to handle cash accurately
  • Experience in food and beverage service preferred

Job Duties

  • Greet guests and provide excellent service
  • Prepare and assemble welcome amenities
  • Ensure all cash drops are done in accordance with proper cash handling procedures
  • Maintain a clean and organized front desk area
  • Handle confidential guest information
  • Resolve guest complaints professionally and quickly
  • Work with food and beverage operations including bartending and barista duties

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

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