GUEST SERVICE AGENT

Fremont, CA, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

fitness center access

Career development opportunities

Job Description

HYATT House is a leading extended-stay, residential-style hotel brand that caters to individual travelers seeking the comfort and convenience of a modern condominium during their stays. With properties ranging from 125 to 200 rooms, HYATT House offers all-suite accommodations designed to provide guests with a home-away-from-home experience. Each suite is equipped with fully functional kitchens, flat panel HDTVs, and complimentary high-speed internet access, ensuring both comfort and connectivity for guests whether they are on a short or extended visit.

The public amenities at HYATT House include a well-maintained pool, a fully equipped fitness center, and a business center design... Show More

Job Requirements

high school diploma or equivalent
prior customer service experience preferred
ability to handle cash transactions accurately
excellent communication skills
strong organizational abilities
ability to work under pressure
flexible availability for shifts

Job Qualifications

high school diploma or equivalent
prior experience in hotel front desk or customer service role preferred
strong communication and interpersonal skills
proficient in handling cash and operating business phone systems
ability to multitask in a fast-paced environment
basic knowledge of local area and amenities

Job Duties

checking in guests
checking out guests
managing cash transactions responsibly
answering telephones promptly
providing local information and recommendations
delivering attentive and courteous guest service
maintaining organization and efficiency at the front desk

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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