Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Flexible
Benefits
Incentive Bonuses
Paid Time Off
hotel discounts
Free room nights
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
Life insurance
Disability insurance
Team Member Assistance Program
401(k) retirement plan
Job Description
Drury Hotels is a renowned hospitality company operating a collection of full-service hotels and resorts across the United States. Known for exceptional service and a commitment to guest satisfaction, Drury Hotels offers unique experiences that prioritize comfort, quality, and value. The company has been recognized among Forbes Best Midsize Employers of 2024, reflecting a strong dedication not only to guests but also to its employees. Drury Hotels fosters a culture of belonging where team members are appreciated, supported, and given opportunities for career growth within a dynamic and supportive work environment.
Located at 2715 N. Glenstone in Springfield, Missouri,... Show More
Located at 2715 N. Glenstone in Springfield, Missouri,... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong communication skills
- Ability to multitask in a fast-paced environment
- Basic cash handling skills
- Availability to work flexible shifts including mornings, evenings, weekends, and holidays
- Ability to adhere to company policies and provide excellent customer service
Job Qualifications
- Warm and friendly manner in relating to and interacting with the public
- Demonstrated attention to detail while handling multiple tasks simultaneously
- Familiarity with handling money, making change, and using office machines in day-to-day activities
- Ability to speak and receive direction in English
- Willingness and ability to work alone as scheduled
Job Duties
- Assist guests in a friendly, efficient, courteous, and professional manner
- Perform front desk related functions including checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution
- Assist with breakfast and 5:30 p.m. Kickback service including food preparation, set up, guest service as host or bartender, and clean-up
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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