Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $33,465.91 - $36,987.10
Work Schedule
Flexible
Day Shifts
Benefits
Incentives
flexible scheduling
Paid Time Off
hotel discounts
Free room nights
Health Insurance
Dental Insurance
Vision Insurance
prescription insurance
Life insurance
Disability insurance
Team Member Assistance Program
Company-matched 401(k)
Job Description
Drury Hotels is a renowned hospitality company known for its commitment to providing exceptional guest experiences and fostering a welcoming work environment for its employees. Located at 700 N. Water Street in Milwaukee, Wisconsin, Drury Hotels has established itself as a leader in the hotel industry, recognized for prioritizing both guest satisfaction and employee well-being. The company prides itself on its award-winning culture, having been ranked among Newsweek's America's Greatest Workplaces in 2025. With a strong emphasis on career growth, work-life balance, and employee incentives, Drury Hotels offers an engaging and supportive atmosphere for all team members.
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Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Basic math skills for cash handling
- Strong communication skills
- Ability to multitask and manage time efficiently
- Positive attitude and friendly demeanor
- Availability to work flexible hours including evenings and weekends
Job Qualifications
- Warm and friendly manner in relating to and interacting with the public
- Demonstrated attention to detail while handling multiple tasks simultaneously
- Familiarity with handling money, making change, and using office machines in day-to-day activities
- Ability to speak and receive direction in English
- Willingness and ability to work alone as scheduled
Job Duties
- Assist guests in a friendly, efficient, courteous, and professional manner
- Perform front desk related functions including checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution
- Assist with breakfast and 5:30 p.m. Kickback service, including food preparation, set up, guest service as host or bartender, and clean-up
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude
- Serve as the happy, helpful face of the hotel to guests entering and departing
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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