Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $33,465.91 - $36,987.10
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
prescription insurance
Life insurance
Disability insurance
Team Member Assistance Program
Company-matched 401(k)
Incentives
flexible scheduling
Paid Time Off
hotel discounts
Free room nights
Job Description
Drury Hotels is a renowned hospitality company known for its commitment to providing exceptional guest experiences and fostering a welcoming work environment for its employees. Located at 700 N. Water Street in Milwaukee, Wisconsin, Drury Hotels has established itself as a leader in the hotel industry, recognized for prioritizing both guest satisfaction and employee well-being. The company prides itself on its award-winning culture, having been ranked among Newsweek's America's Greatest Workplaces in 2025. With a strong emphasis on career growth, work-life balance, and employee incentives, Drury Hotels offers an engaging and supportive atmosphere for all team members.
This particular o... Show More
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Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Basic math skills for cash handling
- Strong communication skills
- Ability to multitask and manage time efficiently
- Positive attitude and friendly demeanor
- Availability to work flexible hours including evenings and weekends
Job Qualifications
- Warm and friendly manner in relating to and interacting with the public
- Demonstrated attention to detail while handling multiple tasks simultaneously
- Familiarity with handling money, making change, and using office machines in day-to-day activities
- Ability to speak and receive direction in English
- Willingness and ability to work alone as scheduled
Job Duties
- Assist guests in a friendly, efficient, courteous, and professional manner
- Perform front desk related functions including checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution
- Assist with breakfast and 5:30 p.m. Kickback service, including food preparation, set up, guest service as host or bartender, and clean-up
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude
- Serve as the happy, helpful face of the hotel to guests entering and departing
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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